Contact JiaZhao for product questions, order support, shipping information or returns.
Customer support
Email: jiazhaoyxgs@gmail.com
Telephone: +86 151 1946 5354
We normally reply within 1–3 business days. Response times may be longer during public holidays or unusually busy periods.
Store operator
Legal business name: 阳江市江城区佳钊五金制品厂（个体工商户） (Yangjiang Jiangcheng District Jiazhao Hardware Products Factory)
Business address: No. 2, beside Shuanglin Water Conservancy, Zhongzhou West Bank Industrial Zone, Jiangcheng District, Yangjiang, Guangdong 529500, China (中国广东省阳江市江城区中洲西岸工业区双林水利边2号（住所申报）)
Order support
For an existing order, include your order number, the email address used at checkout and a clear description of the question. Do not send passwords, full payment-card numbers or other unnecessary sensitive information.
Shipping and returns
Eligible return requests must be made within seven calendar days after delivery. Buyers are responsible for return shipping costs, as disclosed on this website. Please contact us before returning an item and review our Refund & Return Policy.
Return address and recipient: 阳江市江城区佳钊五金制品厂（个体工商户） (Yangjiang Jiangcheng District Jiazhao Hardware Products Factory), No. 2, beside Shuanglin Water Conservancy, Zhongzhou West Bank Industrial Zone, Jiangcheng District, Yangjiang, Guangdong 529500, China (中国广东省阳江市江城区中洲西岸工业区双林水利边2号（住所申报），阳江市江城区佳钊五金制品厂（个体工商户）).
If you received the wrong item or your order arrived damaged, please contact customer support directly so we can review the situation with you.
Learn more on our About JiaZhao page or continue to the JiaZhao shop.