At jiazhaoyxgs.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return policy below.
Return Period
You have 7 days to return an item from the date you received it.
Shipping Costs
The buyer is responsible for all return shipping costs. Shipping costs are non-refundable.
Exclusions and Conditions
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
Personalized items with custom engraving are non-refundable.
Important: Items that have been damaged due to misuse, neglect, or intentional damage (man-made damage) are not eligible for return, exchange, or refund.
How to Start a Return
To start a return, you can contact us at our lingshou@jiazhaodagger.com. If your return is accepted, we will provide instructions on how and where to send your package.